Terms & Conditions
Please read these terms carefully before using our website or placing an order. They set out the rules of doing business with us.
✦ ✦ ✦01 Acceptance of Terms
Welcome to Roohe Libas ("we", "our", "us"). By accessing or using our website roohelibas.com, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return Policy.
If you do not agree with any part of these terms, please discontinue use of our website immediately.
02 Eligibility
To use our website or place an order, you must be at least 18 years of age and capable of entering into a legally binding contract under the Indian Contract Act, 1872. If you are under 18, you may use our website only under the supervision of a parent or legal guardian who agrees to these terms on your behalf.
By placing an order, you confirm that all information you provide is accurate, current, and complete.
03 Products & Pricing
We make every effort to display our products and their prices accurately. However, please note the following:
- All prices are listed in Indian Rupees (INR) and are subject to change without prior notice
- Product colours may vary slightly from images due to screen settings, lighting, and natural dye-lot variations in fabric
- We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time
- In the rare event of a pricing or listing error, we reserve the right to cancel any order placed at the incorrect price and issue a full refund
04 Orders & Cancellation
An order is considered confirmed only once payment is successfully processed, or in the case of Cash on Delivery, once verified by our team. We reserve the right to refuse or cancel any order due to stock unavailability, suspected fraud, pricing errors, or issues with the delivery address.
| Order Stage | Can It Be Cancelled? |
|---|---|
| Before dispatch | Yes — full refund or store credit |
| After dispatch, before delivery | Not guaranteed — subject to courier status |
| After delivery | Not applicable — refer to our Return Policy |
To cancel an order before dispatch, please contact us as soon as possible with your order ID.
05 Intellectual Property
All content on this website — including but not limited to logos, product designs, photographs, graphics, text, and page layouts — is the exclusive property of Roohe Libas and is protected under applicable Indian copyright and trademark laws.
No content from this website may be copied, reproduced, republished, or used for commercial purposes without our prior written consent.
06 Prohibited Use
When using our website, you agree not to:
- Place fraudulent orders or provide false information
- Use any automated system, bot, or script to scrape or extract data from our website
- Impersonate any person or entity, or misrepresent your affiliation with anyone
- Upload or transmit viruses, malicious code, or anything that disrupts the website's functioning
- Resell our products commercially without our written authorisation
- Infringe upon our intellectual property or that of any third party
07 Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment gateways, or logistics partners. These are provided for your convenience only. We do not control and are not responsible for the content, accuracy, or privacy practices of any third-party site.
08 Disclaimer & Liability
Our website and its content are provided on an "as is" and "as available" basis. While we strive to keep the website accurate and functional, we do not guarantee uninterrupted or error-free access at all times.
To the extent permitted by law, Roohe Libas shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased through it. Our total liability in any circumstance is limited to the value of the order in question.
09 Indemnification
You agree to indemnify and hold harmless Roohe Libas, its team, and affiliates from any claims, losses, or damages, including reasonable legal fees, arising out of your breach of these Terms & Conditions or your misuse of the website.
10 Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts at Chandigarh, India.
11 Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our practices, offerings, or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after such changes constitutes your acceptance of the updated terms.
12 Contact Us
If you have any questions about these Terms & Conditions, please reach out to us:
Roohe Libas — Legal Team
Email: roohelibascollection1997@gmail.com
Phone: +91 63952 09483
Address: Vill - Maloya, Chandigarh - 160025, India
Response time: Within 30 business days